TY - GEN
T1 - A qualitative cross-national study of cultural influences on mobile data service design
AU - Choi, Boreum
AU - Lee, Inseoug
AU - Kim, Jinwoo
AU - Jeon, Yunsuk
PY - 2005
Y1 - 2005
N2 - As the use of mobile data services has spread across the globe, the effect of cultural differences on user requirements has become important issue. To date, however, little research has been conducted on the role cultural factors play in the design of mobile data services. This paper proposes a set of critical design attributes for mobile data services that takes cross-cultural differences into account. To determine these attributes, we devised a qualitative method and conducted in-depth long interviews in Korea, Japan, and Finland. We found 52 attributes considered important by mobile data service users, and 11 critical attributes that showed a clear correlation with characteristics of the user's culture. The paper concludes with a discussion of limitations and of implications for developers of mobile data services.
AB - As the use of mobile data services has spread across the globe, the effect of cultural differences on user requirements has become important issue. To date, however, little research has been conducted on the role cultural factors play in the design of mobile data services. This paper proposes a set of critical design attributes for mobile data services that takes cross-cultural differences into account. To determine these attributes, we devised a qualitative method and conducted in-depth long interviews in Korea, Japan, and Finland. We found 52 attributes considered important by mobile data service users, and 11 critical attributes that showed a clear correlation with characteristics of the user's culture. The paper concludes with a discussion of limitations and of implications for developers of mobile data services.
KW - Culture
KW - Mobile data services
KW - Qualitative research
UR - http://www.scopus.com/inward/record.url?scp=80051472059&partnerID=8YFLogxK
U2 - 10.1145/1054972.1055064
DO - 10.1145/1054972.1055064
M3 - Conference contribution
AN - SCOPUS:80051472059
SN - 1581139985
SN - 9781581139983
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 661
EP - 670
BT - CHI 2005
PB - Association for Computing Machinery
T2 - CHI 2005: Technology, Safety, Community - Conference on Human Factors in Computing Systems
Y2 - 2 April 2005 through 7 April 2005
ER -