@inproceedings{66aa54a064b842f9909d7da25b6ce794,
title = "Analysis of a Markovian feedback queue with multi-class customers",
abstract = "We consider an M/G/1 Markovian feedback queue with multiclass customers. We derive functional equations for the stationary distribution of the queue size and the total response time. A system of linear equations is also derived for the moments of the queue size and the total response time distributions. The mean and the variance of the queue size and the total response time can be computed by solving the system of linear equations.",
keywords = "Markovian feedback queue, Multi-class customer, Queue size, Total response time",
author = "Jerim Kim and Bara Kim and Hsing Luh",
note = "Publisher Copyright: {\textcopyright} 2016 ACM.; 11th International Conference on Queueing Theory and Network Applications, QTNA 2016 ; Conference date: 13-12-2016 Through 15-12-2016",
year = "2016",
month = dec,
day = "13",
doi = "10.1145/3016032.3016034",
language = "English",
series = "ACM International Conference Proceeding Series",
publisher = "Association for Computing Machinery",
booktitle = "Proceedings of the 11th International Conference on Queueing Theory and Network Applications, QTNA 2016",
}