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Appropriate service robots in exchange and communal relationships
Woojung Chang
, Kyoungmi (Kate) Kim
School of Business Administration
University of Wisconsin-Eau Claire
Research output
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Contribution to journal
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Article
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peer-review
88
Scopus citations
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Social Sciences
Service Industries
100%
Customers
33%
Satisfaction
33%
Perception
22%
Scenarios
11%
Process
11%
Experiment
11%
Computer Science
service robot
100%
Customer Satisfaction
30%
Relationships
20%
Robot
20%
Service
10%
Practical Implication
10%
Psychology
Relationship Orientation
100%