Abstract
It is not easy for people to consistently take care of their health without motivation. Existing smartphone apps have assisted with people managing their health, but there still remain questions about whether target users' needs were addressed to support the users. We report on each stage of a design thinking process for redesigning experiences of people who are in their 20s to 40s for managing their health. Especially, we were able to empathize with our target users by making the empathy map. This helped us to identify real users' needs. Outcomes from each stage of the design thinking process show that the process is applicable to other domains when people create a smartphone app to address the needs of their target users effectively.
| Original language | English |
|---|---|
| Title of host publication | AsianCHI 2020 - Proceedings of the 2020 Symposium on Emerging Research from Asia and on Asian Contexts and Cultures, Part of CHI 2020 |
| Publisher | Association for Computing Machinery |
| Pages | 9-12 |
| Number of pages | 4 |
| ISBN (Electronic) | 9781450387682 |
| DOIs | |
| State | Published - 25 Apr 2020 |
| Event | 2020 Symposium on Emerging Research from Asia and on Asian Contexts and Cultures, AsianCHI 2020 - Part of CHI 2020 - Honolulu, Virtual, United States Duration: 25 Apr 2020 → … |
Publication series
| Name | ACM International Conference Proceeding Series |
|---|
Conference
| Conference | 2020 Symposium on Emerging Research from Asia and on Asian Contexts and Cultures, AsianCHI 2020 - Part of CHI 2020 |
|---|---|
| Country/Territory | United States |
| City | Honolulu, Virtual |
| Period | 25/04/20 → … |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 3 Good Health and Well-being
Keywords
- Design thinking process
- Personal health management
- Smartphone app
- User-centered design
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