Challenges and Opportunities for Accessible Seoul Metropolitan Buses: An Interview Study of People with Visual Impairments

Subin Park, Gyeonghun Kim, Hyunggu Jung

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Nowadays, a number of people with visual impairments (PVI) access public buses in the Seoul metropolitan area. Existing studies reported the challenges PVI faced when they use buses in multiple cities. Nevertheless, little is known about the accessibility issues of Seoul metropolitan buses (SMB). To reduce the gap, we conducted semi-structured interviews with nine PVI to investigate the challenges and opportunities for accessible SMB. We discovered ten challenges PVI faced when they use SMB. Based on the identified challenges, we propose three opportunities for improving accessibility of the SMB system.

Original languageEnglish
Title of host publicationAsianCHI 2020 - Proceedings of the 2020 Symposium on Emerging Research from Asia and on Asian Contexts and Cultures, Part of CHI 2020
PublisherAssociation for Computing Machinery
Pages25-28
Number of pages4
ISBN (Electronic)9781450387682
DOIs
StatePublished - 25 Apr 2020
Event2020 Symposium on Emerging Research from Asia and on Asian Contexts and Cultures, AsianCHI 2020 - Part of CHI 2020 - Honolulu, Virtual, United States
Duration: 25 Apr 2020 → …

Publication series

NameACM International Conference Proceeding Series

Conference

Conference2020 Symposium on Emerging Research from Asia and on Asian Contexts and Cultures, AsianCHI 2020 - Part of CHI 2020
Country/TerritoryUnited States
CityHonolulu, Virtual
Period25/04/20 → …

Keywords

  • Accessibility
  • Interview Study
  • Public Transportation
  • Seoul Metropolitan
  • Visual Impairments

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