CO-ALERT: A Tool for Personalizing COVID-19 Emergency Alert Messages to Support Older Adults

Minki Chun, Suin Gwak, Hyunggu Jung

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

Older adults are more likely to die when infected with COVID-19. People aged 50 or older have a death rate of 30 to 220 times that of the 18 to 29 age group.Each country strives to lower the infection rate by quickly providing the public infectious disease information through emergency alert messages. However, existing emergency alerts messaging systems provide redundant precautions. Also, the National Emergency Alert (NEA) messages are sent through the base transceiver station, the area where the actual COVID-19 confirmed case occurred and the area where the message was received do not match. In this paper, we present CO-ALERT, a tool that effectively provides older adults aged 50 or older with NEA messages. We developed CO-ALERT through a design thinking process to suggest solutions that effectively address the needs of potential target users. User-friendly interfaces of CO-ALERT enable older adults to view NEA messages based on their preferences. We hope the findings of this study contribute to a deeper understanding of the experiences of older adults during COVID-19 pandemic.

Original languageEnglish
Title of host publication5th Asian CHI Symposium 2021
EditorsJosh B. Tedjasaputra, Briane Paul V. Samson, Masitah Ghazali, Eunice Sari, Eunice Sari, Sayan Sarcar, Dilrukshi Gamage, Yohannes Kurniawan
PublisherAssociation for Computing Machinery, Inc
Pages97-103
Number of pages7
ISBN (Electronic)9781450382038
DOIs
StatePublished - 8 May 2021
Event5th Asian CHI Symposium 2021 - Virtual, Online, Japan
Duration: 7 May 20218 May 2021

Publication series

Name5th Asian CHI Symposium 2021

Conference

Conference5th Asian CHI Symposium 2021
Country/TerritoryJapan
CityVirtual, Online
Period7/05/218/05/21

Keywords

  • COVID-19 pandamic
  • design thinking process
  • emergency alert message
  • older adults
  • warning

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