CO-ALERT: A Tool for Personalizing COVID-19 Emergency Alert Messages to Support Older Adults

Minki Chun; Suin Gwak; Hyunggu Jung

doi:10.1145/3429360.3468189

CO-ALERT: A Tool for Personalizing COVID-19 Emergency Alert Messages to Support Older Adults

Minki Chun
, Suin Gwak
, Hyunggu Jung

Department of Computer Science and Engineering

University of Seoul

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Scopus citations

Abstract

Older adults are more likely to die when infected with COVID-19. People aged 50 or older have a death rate of 30 to 220 times that of the 18 to 29 age group.Each country strives to lower the infection rate by quickly providing the public infectious disease information through emergency alert messages. However, existing emergency alerts messaging systems provide redundant precautions. Also, the National Emergency Alert (NEA) messages are sent through the base transceiver station, the area where the actual COVID-19 confirmed case occurred and the area where the message was received do not match. In this paper, we present CO-ALERT, a tool that effectively provides older adults aged 50 or older with NEA messages. We developed CO-ALERT through a design thinking process to suggest solutions that effectively address the needs of potential target users. User-friendly interfaces of CO-ALERT enable older adults to view NEA messages based on their preferences. We hope the findings of this study contribute to a deeper understanding of the experiences of older adults during COVID-19 pandemic.

Original language	English
Title of host publication	5th Asian CHI Symposium 2021
Editors	Josh B. Tedjasaputra, Briane Paul V. Samson, Masitah Ghazali, Eunice Sari, Eunice Sari, Sayan Sarcar, Dilrukshi Gamage, Yohannes Kurniawan
Publisher	Association for Computing Machinery, Inc
Pages	97-103
Number of pages	7
ISBN (Electronic)	9781450382038
DOIs	https://doi.org/10.1145/3429360.3468189
State	Published - 8 May 2021
Event	5th Asian CHI Symposium 2021 - Virtual, Online, Japan Duration: 7 May 2021 → 8 May 2021

Publication series

Name	5th Asian CHI Symposium 2021

Conference

Conference	5th Asian CHI Symposium 2021
Country/Territory	Japan
City	Virtual, Online
Period	7/05/21 → 8/05/21

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

COVID-19 pandamic
design thinking process
emergency alert message
older adults
warning

Access to Document

10.1145/3429360.3468189

Cite this

Chun, M., Gwak, S., & Jung, H. (2021). CO-ALERT: A Tool for Personalizing COVID-19 Emergency Alert Messages to Support Older Adults. In J. B. Tedjasaputra, B. P. V. Samson, M. Ghazali, E. Sari, E. Sari, S. Sarcar, D. Gamage, & Y. Kurniawan (Eds.), 5th Asian CHI Symposium 2021 (pp. 97-103). (5th Asian CHI Symposium 2021). Association for Computing Machinery, Inc. https://doi.org/10.1145/3429360.3468189

Chun, Minki ; Gwak, Suin ; Jung, Hyunggu. / CO-ALERT : A Tool for Personalizing COVID-19 Emergency Alert Messages to Support Older Adults. 5th Asian CHI Symposium 2021. editor / Josh B. Tedjasaputra ; Briane Paul V. Samson ; Masitah Ghazali ; Eunice Sari ; Eunice Sari ; Sayan Sarcar ; Dilrukshi Gamage ; Yohannes Kurniawan. Association for Computing Machinery, Inc, 2021. pp. 97-103 (5th Asian CHI Symposium 2021).

@inproceedings{baeec417002e4bd5a00fc48ce2434404,

title = "CO-ALERT: A Tool for Personalizing COVID-19 Emergency Alert Messages to Support Older Adults",

abstract = "Older adults are more likely to die when infected with COVID-19. People aged 50 or older have a death rate of 30 to 220 times that of the 18 to 29 age group.Each country strives to lower the infection rate by quickly providing the public infectious disease information through emergency alert messages. However, existing emergency alerts messaging systems provide redundant precautions. Also, the National Emergency Alert (NEA) messages are sent through the base transceiver station, the area where the actual COVID-19 confirmed case occurred and the area where the message was received do not match. In this paper, we present CO-ALERT, a tool that effectively provides older adults aged 50 or older with NEA messages. We developed CO-ALERT through a design thinking process to suggest solutions that effectively address the needs of potential target users. User-friendly interfaces of CO-ALERT enable older adults to view NEA messages based on their preferences. We hope the findings of this study contribute to a deeper understanding of the experiences of older adults during COVID-19 pandemic.",

keywords = "COVID-19 pandamic, design thinking process, emergency alert message, older adults, warning",

author = "Minki Chun and Suin Gwak and Hyunggu Jung",

note = "Publisher Copyright: {\textcopyright} 2021 ACM.; 5th Asian CHI Symposium 2021 ; Conference date: 07-05-2021 Through 08-05-2021",

year = "2021",

month = may,

day = "8",

doi = "10.1145/3429360.3468189",

language = "English",

series = "5th Asian CHI Symposium 2021",

publisher = "Association for Computing Machinery, Inc",

pages = "97--103",

editor = "Tedjasaputra, \{Josh B.\} and Samson, \{Briane Paul V.\} and Masitah Ghazali and Eunice Sari and Eunice Sari and Sayan Sarcar and Dilrukshi Gamage and Yohannes Kurniawan",

booktitle = "5th Asian CHI Symposium 2021",

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Chun, M, Gwak, S & Jung, H 2021, CO-ALERT: A Tool for Personalizing COVID-19 Emergency Alert Messages to Support Older Adults. in JB Tedjasaputra, BPV Samson, M Ghazali, E Sari, E Sari, S Sarcar, D Gamage & Y Kurniawan (eds), 5th Asian CHI Symposium 2021. 5th Asian CHI Symposium 2021, Association for Computing Machinery, Inc, pp. 97-103, 5th Asian CHI Symposium 2021, Virtual, Online, Japan, 7/05/21. https://doi.org/10.1145/3429360.3468189

CO-ALERT: A Tool for Personalizing COVID-19 Emergency Alert Messages to Support Older Adults. / Chun, Minki; Gwak, Suin; Jung, Hyunggu.
5th Asian CHI Symposium 2021. ed. / Josh B. Tedjasaputra; Briane Paul V. Samson; Masitah Ghazali; Eunice Sari; Eunice Sari; Sayan Sarcar; Dilrukshi Gamage; Yohannes Kurniawan. Association for Computing Machinery, Inc, 2021. p. 97-103 (5th Asian CHI Symposium 2021).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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N2 - Older adults are more likely to die when infected with COVID-19. People aged 50 or older have a death rate of 30 to 220 times that of the 18 to 29 age group.Each country strives to lower the infection rate by quickly providing the public infectious disease information through emergency alert messages. However, existing emergency alerts messaging systems provide redundant precautions. Also, the National Emergency Alert (NEA) messages are sent through the base transceiver station, the area where the actual COVID-19 confirmed case occurred and the area where the message was received do not match. In this paper, we present CO-ALERT, a tool that effectively provides older adults aged 50 or older with NEA messages. We developed CO-ALERT through a design thinking process to suggest solutions that effectively address the needs of potential target users. User-friendly interfaces of CO-ALERT enable older adults to view NEA messages based on their preferences. We hope the findings of this study contribute to a deeper understanding of the experiences of older adults during COVID-19 pandemic.

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KW - warning

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A2 - Gamage, Dilrukshi

A2 - Kurniawan, Yohannes

PB - Association for Computing Machinery, Inc

Y2 - 7 May 2021 through 8 May 2021

ER -

CO-ALERT: A Tool for Personalizing COVID-19 Emergency Alert Messages to Support Older Adults

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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