The Development of Urban Cleanliness Evaluation Indicators through Analytic Hierarchy Process(AHP)

This study aims to devise an evaluation indicator for the cleanliness of City A. This evaluation indicator seeks to enhance administrative processes and pinpoint cleaning services needing improvement. Currently, the evaluation criteria adopt the same measures across all districts, leading to potential result inaccuracies. To refine these criteria, officials from City A and environmental experts reviewed the cleaning and sanitation categories. Subsequently, these criteria were organized for a pairwise-comparison survey. Survey feedback was then assessed using the Analytic Hierarchy Process (AHP), factoring in the weight of each element. The AHP analysis revealed that waste collection was the most influential factor, with a significance of 0.40 in the cleaning services category. Moreover, the “finishing work” had the predominant importance with a weight of 0.27. With the insights from the AHP, City A can set policy agendas to ameliorate conditions post-waste collection. It is recommended to incorporate evaluation components from City A, which carry distinct weights as determined by varied respondent groups.