The moderating effects of policy domains on the relationship between group culture and organizational effectiveness: A study of public employees’ perceptions in Korea

Although many practical attempts have been made to enhance the effectiveness of public agencies via improvement of group culture (or collaboration), little academic research, particularly in public management, has empirically evaluated the implications of group culture for organizational performance. This study proposes and examines a model of organizational performance that specifically accounts for group culture and the moderating effects of policy domains. This empirical research used quantitative data from survey questionnaires conducted in the City Hall of Seoul and its nine autonomous district governments in Seoul, Korea. The findings of ordinary least squares (OLS) analyses suggest that group culture has a positive effect on organizational performance. However, policy domains can strengthen or nullify the positive effects of the group culture.