Willingness to pay for improved water supply services based on asset management: A contingent valuation study in South Korea

Taehyeon Kim, Jihoon Shin, Jinseok Hyung, Kibum Kim, Jayong Koo, Yoonkyung Cha

Research output: Contribution to journalArticlepeer-review

16 Scopus citations


The pressure on water infrastructure has increased due to an increase in the number of aging water pipes. Aging pipes are prone to failure, causing significant financial losses and service disruptions. The increasing number of aged pipes and limited budget for pipe rehabilitation or replacement necessitates water infrastructure asset management to ensure sustainable water supply services. In this study, contingent valuation was used to estimate the willingness to pay (WTP) and value improved water supply services through the implementation of asset management. To estimate the WTP at the individual and county levels, we performed a nationwide survey including eight provinces and 24 counties/cities with distinct water supply service performances. At the individual level, the median WTP estimated using the double-bounded dichotomous choice model was 249.50 KRW/month (0.22 USD/month). The results showed that high-level satisfaction of customers with water supply services and positive price perception of water bills resulted in a high WTP. At the county level, decreasing water supply service performances were associated with a low WTP, indicating that proper interventions by local utilities are required to achieve sustainable water supply services. Our results provide a quantitative basis for decision-making in implementation of water infrastructure asset management.

Original languageEnglish
Article number2040
JournalWater (Switzerland)
Issue number15
StatePublished - 1 Aug 2021


  • Asset management
  • Contingent valuation
  • Water infrastructure
  • Water supply service
  • Willingness to pay


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